RK
Rene K
1 reviews | Active since Jul 2017
12 Sept 2024, 07:26
No communication
Medihelp received all the necessary documentation and motivation from the doctor why they performa life saving procedure, they paid the acount and 3 weeks later they took the money back they paid the doctor, no explanation! We resented the documentation and motivation with zero communication from the medical aid!
Helpful (0)
Replies (3)0
Replies (3)
Medihelp's replyOfficial
12 Sept 2024, 08:11Dear Rene K
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply12 Sept 2024, 08:11
Official
Dear Rene K
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
RK
Rene K's updateReviewer Update
02 Oct 2024, 14:37Still no feedback from medihelp!
RK
Rene K's update02 Oct 2024, 14:37
Reviewer Update
Still no feedback from medihelp!
Medihelp's replyOfficial
03 Oct 2024, 07:32Dear Rene K Medihelp is currently busy with the investigation; once the investigation is finalised, feedback will be provided. Kind regards Medihelp Customer Care
Medihelp's reply03 Oct 2024, 07:32
Official
Dear Rene K Medihelp is currently busy with the investigation; once the investigation is finalised, feedback will be provided. Kind regards Medihelp Customer Care