New members not required

Item: Medihelp
Rating: 1
Author: N C

I have been trying to apply for membership with MediHelp. It has been a struggle from the get go! I am wanting to change from one medical scheme to MediHelp, category C underwriting, but MediHelp wants to complicate the process but referring my application to a medical advisor. Why????

I am seriously considering cancelling my application and staying where I am, as I at least I get assistance, even it is a struggle. MediHelp on the other hand offers no assistance!

Helpful (0)

Replies (2)

N C's updateReviewer Update

17 Aug 2021, 13:38

So MediHelp wants to apply 3-month general waiting periods, all good and well. But it seems as if they want to include PMB Conditions as well, hence going to a medical advisor to correlate. Not impressed!

N C's update17 Aug 2021, 13:38

Reviewer Update

Medihelp's replyOfficial

17 Aug 2021, 15:58

Dear N Cranston

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care

Medihelp's reply17 Aug 2021, 15:58

Official