1 reviews | Active since May 2019
Never ever
Good morning
I have sent my letter requesting the termination of my membership through to **********
Just as a counter to your decline and counter claim of non disclosure, the attached does prove that there never was a malignant cyst or endrom found with the D&C and that everything was clean at that stage (July 2018) I did not think it would be necessary to include that because the test result came back clear.
I did indeed go and see Dr Van Der Westhuizen because of excessive bleeding but I went to see Dr Hennie Nel because of pain and NO MONTHLIES at that stage. I did call Medihelp to ask if I needed a referral from previous Gynae or approval to do such. You said no, I can see the Gynae on my own discretion.
It was only then discovered that I have a cyst on ovaries or uterus as I believe and that it is possibly malignant and will spread if not treated / removed. The receptionist at Dr Nel gave the incorrect ICD10 Code to begin with. The two instance regarding the D&C and Cyst now remain two different issues. Condition Specific as you say.
I would never have moved medical aids (From Genesis to you) if I knew I had a cyst, Obviously I would have disclosed information like this IF I knew about it. I could possible loose my life if it spreads. I have had ongoing medical aid since 2017. Never in a million years did I expect this to happen.
Anyhow, I have reapp**** for medical aid elsewhere. I will be reporting this case to the medical onbitsman as the Cyst and non disclosure of irregular monthlies and D& C with nothing found, don't connect well according to me. Perhaps they could shed some light for me.
Regards
Bronwen
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
