RJ
Robert J

1 reviews | Active since Sept 2017

25 Jul 2023, 11:36

Move past Medihelp, as their customer service for first time clients also seems to be missing.

Once again. Another medical aid, where if you request a call back, they pass your information onto a Third Party without consent. Where the broker only emails you, also does not answer questions you raise. Clearly another one to steer clear of as the broker will also want to sell you"additional cover" which should not be necessary if you know what you need.

0
Replies (1)
Medihelp
Medihelp's reply25 Jul 2023, 14:07
Official
Dear Robert J

Thank you for your email.

In order for the Scheme to attend to your enquiry, you are kindly requested to furnish the Scheme with your Medihelp membership number.

Kind regards

Medihelp Customer Care