MS
Melissa S
1 reviews | Active since Feb 2011
23 Oct 2015, 09:34
Misrepresentation by Medihelp
I have just received my claims statements, only to see that my daughters' orthodontic treatments are only to be paid R77.78! I received a letter stating that 12 treatments with a rand value of R933.36 are approved and now your Denis department is singing another tune. This is appalling!<br> I never have any issues with Medihelp but with Denis there are always issues.
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Medihelp's replyOfficial
23 Oct 2015, 09:50Hello melhow,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply23 Oct 2015, 09:50
Official
Hello melhow,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,