MISINFORMATION

I was admitted to hospital 22.5.2017 while been 5 months pregnant. This was an emergency admission – since been admitted due to PMB I could go to any hospital and see any doctor This is what is told to you on the phone when you sign up for membership. I have asked this particular question on many occasions. However in this instance 1st time use of the DR in hospital - 1st time use of the HOSPITAL . MEDIHELP chooses not to cover my PMB- resulting in me having a co-payment with the hospital as someone never done their work right. (Either I was informed incorrectly or my admission was loaded incorrectly) This has costs me both time & money and numerous fights with MEDIHELD as I was informed by agents that this should not have been charged for. I was almost handed over by Kingsbury and had to make payment - which I felt was very unfair. I have had to cancel my medical aid with MEDIHELP as it became unaffordable for me as I still had to pay out of pocket medical aid bills. After all of this, Medihelp feels they can bill me further? They then wanted an amount of R2592.00 from me due to cancelling my cover. I want my R 3022.87 that I had to pay over to KINGSBURY hospital as this should have been covered by the medical aid This amount of 2592.00 was never paid by me since I reported them to the Medical Aid Council’ I was further informed that the reason I was not yet handed over was due to my case been with the medical council and until it is finalised no handing over will take place’ However In June this year Medihelp just decided to hand me over and listed my name on ITC – while we were applying for a bond. Needless to say The matter with the council has still not been finalised’ I would like to know who do I hand MEDIHELP over to as they acted maliciously and I would like my money back that I paid their attorneys (AND PLEASE DON'T SEND ME THE COPY & PASTE REPLY) 90% of your reviews are bad