Medihelp…..or Nohelp

I’ve been a member of Medihelp for almost 10 years now. Both myself and my wife are members on two separate memberships with our children. The reason why we have medical insurance is to protect us and make sure that when we are admitted to hospital we don’t have to worry about costs etc inside. I was in Hospital with Covid. Things got worse and I was transferred to icu. As you know, not one person is affected the same way by this virus. I was on medication that did not help me. I got my even worse. Doctors prescribed and tested different medicines. Eventually one worked and I could leave the hospital after 15 days. That’s when the real nightmare started with two accounts that stated Medihelp will not pay as the medication is not prescribed for Covid treatment. What bull****. So you would rather let me die than assist me. I am really disappointed after being a loyal member for so long. How do you know what medication works and which does not work. REALLY DISAPPOINTED!!! The doctor even send a letter why he used the medication and still you refuse. 😡