SS
Stephan S
1 reviews | Active since Jan 2018
18 Jan 2025, 20:03
Medihelp useless
My Father past away in December, a week later my Mother needed to be hospitalised, the hospital rejected the admission due to MEDIHELP who had frozen the account. Medihelp never even informed us.
I filed a complain, after a week stil no feedback!!
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Medihelp's replyOfficial
02 Feb 2025, 14:29Dear Stephan S
Thank you for your enquiry.
Medihelp responded to your complaint on 30 January 2025 and furnished you with the communication sent to your parents on 20 and 23 December 2024.
You are requested to respond to the communication accordingly.
Kind regards
Medihelp Customer Care
Thank you for your enquiry.
Medihelp responded to your complaint on 30 January 2025 and furnished you with the communication sent to your parents on 20 and 23 December 2024.
You are requested to respond to the communication accordingly.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply02 Feb 2025, 14:29
Official
Dear Stephan S
Thank you for your enquiry.
Medihelp responded to your complaint on 30 January 2025 and furnished you with the communication sent to your parents on 20 and 23 December 2024.
You are requested to respond to the communication accordingly.
Kind regards
Medihelp Customer Care
Thank you for your enquiry.
Medihelp responded to your complaint on 30 January 2025 and furnished you with the communication sent to your parents on 20 and 23 December 2024.
You are requested to respond to the communication accordingly.
Kind regards
Medihelp Customer Care
Best regards,