1 reviews | Active since Oct 2013
Medihelp-Unprofessional conduct/failure to respond
I was a member of Medihelp, but resigned effectively 1 April 2015. I chose the option to pay the membership fees on the 1st of every month for the month following, thus forward looking. I paid my last membership fee on the 1st of March for the last month I was a member.<br> <br> They however keep bothering me for April's fee after I have send proof in numerous emails of my position to pay membership fees forward looking. All the documentation I have received prove my position. They have even stooped to send me documentation I have never seen and subsequently not signed.<br> <br> I regard this as highly unprofessional. I would have liked the matter resolved a while back as it has cost me valuable time to try and sort out, to no success.<br> <br> I would strongly recommend anyone to disregard Medihelp as a medical aid of choice.
Your complaint was referred to our debtor's department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Your complaint was referred to our debtor's department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
