Medihelp threatening with legal action due to non-payment during Covid-19 lockown.

I entered a agreement with Medihelp in January to repay my overdue account. I changed medical aids as Medihelp is over priced with very limited benefits. I paid January and February as agreed. Then the Covid-19 pandemic struck and we were forced into lockdown. I phoned Medihelp immediately after the lockdown announcement and told them I will not be receiving a salary during lockdown. The lady advised me to pay the outstanding amount of R1527.48 end of April. Lockdown was extended in the mean time.

On 22 April I received a email from Diane Groenewald that they will get lawyers to collect from me. Amount owing : R727,08.

I rep**** again and stated I am not able to work - hence not getting any money. No reply.

I sent another email on 24 April to Hanlie Breytenbach & Hannelie van Niekerk to make a new payment arrangement. Hence again NO REPLY.

Really Medihelp? Can't you understand that people are not getting paid during a nationwide lockdown?

Membership : J STEYN MH***