1 reviews | Active since Feb 2015
Medihelp the worst medical aid...a Drs opinion
I myself a medical practitioners wanted my wife to be seen by a specialist, followed the right channels but was denied the consultation due to a non disclosure issue. I was payed back all my subscriptions except for the money paid for consultations, which was not a problem (Sep 2013). I got phoned by the specific Drs and Pathologists and informed that my payments were withdrawn by the medical aid (early 2014) I informed Medihelp and was promised it will be sorted out. (End 2014) I was informed that I still owe the pathologist. I phoned Medihelp several times and even got told that I am responsible for the payment but at the end got hold of somebody who could actually read and was told they will attend to the matter. I logged several complaints one being T***9 then I was informed that they are working on it. As form 16Feb 2015 I have been handed over for the same issue. I phoned them yet again and asked nicely for it to be sorted out. Today I was phoned again and told that my credit record is busy going down the drain as we are not paying. So I have decided as from today I will pay it myself and for the future Medihelp can forget to receive any support from me as a Medical Dr
Thank you for writing to us.
Your complaint was referred to our client services department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Thank you for writing to us.
Your complaint was referred to our client services department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
