1 reviews | Active since May 2016

16 Feb 2021, 17:41

Medihelp student application department very very unhelpful.

I have app**** for a student medical cover for my son. I have repeatedly asked if UNISA students qualify. They refuse to answer this question with a simple yes or no. The keep sending me a general answer regarding Universities, yet refuse to answer my question. This is not only unhelpful, but also rude.

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Replies (1)
Medihelp
Medihelp's reply17 Feb 2021, 05:50
Official
Dear Coligny M

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care