1 reviews | Active since Aug 2017

01 Mar 2019, 07:27

Medihelp still debiting after the service was cancelled

We have cancelled with Medihelp and gave 30 days notice. Yet the March debit order STILL went off. I demand a full refund immediately as I have other debit orders that need to take that money!!!! Please contact me urgently via EMAIL as I am not in the country and can't be reached any other way. THIS IS URGENT!!!!

0
Replies (1)
Medihelp
Medihelp's reply01 Mar 2019, 07:55
Official
Dear inge-humby

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants. 
 
 Kind regards 
 
 Medihelp Customer Care