Medihelp Should be NO-HELP

My whole family is with Discovery. When my son turned 21 he had to get his own Medical aid, and i was told about Medihelp having a great plan for Students. I contacted Medihelp for a quote, and instead of them contacting me, they had a Broker phone me. AND that is where my problems started. I was promised that because my son was on Discovery, and the 3 month grease period did not pass yet, that he would be moved over to Medihelp with his chronic medication intact, and that he ONLY had a 3 month waiting period on doctor’s visits. The Broker requested only a copy of the Doctors letter as well as his prescription to validate his medication. We sent through the paperwork, and was told it is all done. When he went to get his Medication, they told us that we need to register hi condition AGAIN, and out of own pocket. When I took this up with the broker, he got Angry, told me he was young and makes mistakes, and that I must deal with it. WITH NO HELP FROM HIS SIDE TO SORT OUT THIS PROBLEM). When we argued about this he STOPPED taking my call. I contacted Medihelp, and they were of NO help also, promising that someone will contact me regarding my query. DID NOT HAPPEN. So now I am taking steps