MJ
Mymanis J

1 reviews | Active since Oct 2022

04 Oct 2022, 18:05

Medihelp should be Medinohelp

Left me with a bunch of unpaid bills. Claims service provider is not on their system, but I am not a a scheme plan. That is why I pay WAY more than network. And the complains department is a joke. My wife phoned 3 times to confirm if there will be issues. Asked straight forward questions. Now my wife suddenly put words in the agents mouth. Pathetic. In it for the money , don't care about clients. They can phone me on ***. Doubt they will. Will not recommend them to anyone.

0
Replies (1)
Medihelp
Medihelp's reply05 Oct 2022, 09:10
Official
Dear Mymanis Janis
 
 Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants.
 
 Kind regards
 
 Medihelp Customer Care 

Best regards,