MB
Marius B
1 reviews | Active since Jan 2022
31 Jan 2022, 10:07
Medihelp "Scheme"
Don't use this Medical Aid "Scheme". I signed up for one of their new plans that was suppose to be active in Nov 2021 and it never happened. The website still have the old plans that have not been updated. I had to pay cash for my Covid test and also for my child's vaccinations even though it is covered according to my cover form send by Medihelp. I have to pay for the month even after not using a single cent from the plan, because their claims codes were rejected, because they didn't update the plan
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Medihelp's replyOfficial
31 Jan 2022, 11:39Dear Marius B
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply31 Jan 2022, 11:39
Official
Dear Marius B
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,