Medihelp: PMB registration

<p>On 6 june 2017 I forwarded my new blood results to medihelp to update my PMB and get a new authorisation letter. There was however one page missing and they declined my cholesterol medicine. I forward them the complete results (with all pages) and when I want to follow up two days later the consultant told me their turn-around time is 3 working days BUT my email was not even allocated yet and he did it but now the 3 days start two days after I already emailed them meaning I will have to wait even longer. I asked if this could be marked urgent but was told he cannot assist one client and others not and seeing that my Dr made the mistake by letting out one page it is not their problem. So I have to now just weait until they get to my email while I am out of medicine. Not my first issue with this money hunting medical aid. I will be leaving them as soon as I found a less "money hunting" medical aid.</p>