CT
Chantay T

1 reviews | Active since Nov 2023

29 Nov 2023, 09:47

Medihelp pathetic Service

The worst service ever so glad I will be changing schemes in the new year. Claim processed for in hospital bloods in May just to Find out in November that they reversed the payment with out any knowledge. Premiums are paid on time every month and this is the terrible service. Then you guys still want to increase my premium by R1000 for next year.. biggest *****!!

0
Replies (3)
Medihelp
Medihelp's reply29 Nov 2023, 10:51
Official
Dear Chantay T
 
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
The complaint will be responded to by one of our consultants.
 
Kind regards
 
Medihelp Customer Care 

Best regards,

CT
Chantay T's update29 Nov 2023, 11:02
Reviewer Update
Which you guys will take another 10 years to respond 🙄
Medihelp
Medihelp's reply29 Nov 2023, 11:26
Official
Dear Chantay T

As noted the complaint will be responded to by one of our consultants.
 
Kind regards
 
Medihelp Customer Care 

Best regards,