LS
Lizelle S
1 reviews | Active since Jun 2020
22 Jan 2025, 15:49
Medihelp no reply
I sent Medihelp an email regarding claims on Monday, 13 January 2025 already, with follow-up emails on 15, 16 as well as 20 January and I still have NO reply from them. This is definitely poor customer service and would be a motivation to change my medical aid.
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Medihelp's replyOfficial
02 Feb 2025, 15:58Dear Lizelle S
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply02 Feb 2025, 15:58
Official
Dear Lizelle S
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,