Medihelp, more like TheWorstMedihelp!

Sadly my dad passed away during his time at hospital. He went in an emergency as he had severe abdominal pain, ultimately passed away in hospital after the emergency surgery. Medihelp immediately terminated his membership and rejected all claims. He pays in arrears, so August payment was not yet due, it was due 31 August, and he went in on the 6th August. I called Medihelp and they said even though he was still covered, they terminate membership because the final payment wasn’t received. Huh!? Anyway, I paid his final membership and I’m not sure if their debit order at the end of August would have also gone off, but we are going through the claims statement. The total amount is about R480k and they are paying half.

It’s the final medical event my dad would ever have, and for his medical aid to terminate his membership the minute he passed away, reject claims, and leave his family with a massive bill is sadly indicative of their role and place in society; it is not to be there for the members, but for the shareholders.

I’m not with Medihelp, and I can definitely recommend not to be with them.