TB
Tarri B

1 reviews | Active since Jun 2011

15 Jan 2021, 15:47

Medihelp is unfair during a pandemic and so rude to there clients

Hi there,

I have lost my job and just got a new job. Stsrting 1st Feb.

I have battled to get a job as I'm 3 months pregnant and haven't been able to repay my loan.

Please can you accept that I will start paying my installments again at the end of February or March.

Ramaphosa even has asked you guys to help people and you are being exceptionally unfair during a pandemic.when I haven't even used my medical aid and you said it was closed last year in July. How can you squeeze blood from a stone and take peoples money when the world is in a crisis. I can't even use you guys for my pregnancy when even discovery helped people.

Please restructure my loan for the end of February and I will start repaying you. Please I beg you.

Tarri Botes *** Cell: ***

0
Replies (1)
Medihelp
Medihelp's reply18 Jan 2021, 08:07
Official
Dear Tarri B

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care