DM
Danilia M
1 reviews | Active since Nov 2018
20 Nov 2018, 08:01
Medihelp is not what they say they are
No not at all iam at the hospital for the second time this year for my son to have a procedure done and everytime it is one hell of a fight and everytime we have to pay it upfront before he can get omitted in hospital. Should you have children you will really need to think 2 before taking on this scheme as paying things upfront is no joke. Because eveything has a 12 month waiting period or investigation time. Even though when joining they told me i will have no waiting period on anything as we have been on medical aid the whole time.
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Replies (1)Medihelp's replyOfficial
20 Nov 2018, 08:35Dear danilia-maartens
Thank you for bringing this complaint to our attention.
Your complaint is currently being investigated and a consultant will respond to you soon.
Kind regards
Customer Care
Thank you for bringing this complaint to our attention.
Your complaint is currently being investigated and a consultant will respond to you soon.
Kind regards
Customer Care
Medihelp's reply20 Nov 2018, 08:35
Official
Dear danilia-maartens
Thank you for bringing this complaint to our attention.
Your complaint is currently being investigated and a consultant will respond to you soon.
Kind regards
Customer Care
Thank you for bringing this complaint to our attention.
Your complaint is currently being investigated and a consultant will respond to you soon.
Kind regards
Customer Care
