Medihelp is nonsense

If you are out there looking for a medical aid, please don’t hesitate Ben think about Medihelp. They have the worst services in all medical aids that I have used, they have never paid for anything for myself or my son. Then have the nerve to penalise me for terminating their medical aid, after I explained to them how I was only able to cancel on the 7th of the month due to their issues, they made me stupid by making me to send an email explaining my sons Autisim situation and how I cannot continue paying Medihelp due to his condition as I had to pay for everything cash. No one even responded to that email. I made a follow up call after, I was given someone who asked to explain and forward all the emails I had sent before and guess what she didn’t even call back or respond based on that pleading I was having ok the email. I have never seen such insensitive people in my life I cried on the phone but they insisted that I am owing them.

Joining medihelp was one of the worst decisions I have ever taken since my son was born.