WK
Werner K

1 reviews | Active since Nov 2023

29 Nov 2023, 21:57

Medihelp incompetence and bully attitude

Medihelp insist to make use of medipost for chronic medication or you need to pay a copayment of 60% but do not have a service provider do in Harrismith. I need to travel 90km to the nearist drop of point. I need medication and it do not get to me in time because of this forcing of using a service that medihelp can't support.

If you do a complaint on the website and submit it it say sory sirvice not avalable.

0
Replies (1)
Medihelp
Medihelp's reply30 Nov 2023, 05:26
Official
Dear Werner K
 
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
The complaint will be responded to by one of our consultants.
 
Kind regards
 
Medihelp Customer Care