jM
jess M

1 reviews | Active since Jan 2011

20 Apr 2016, 09:18

Medihelp has just been amazing

I have been on 3 medical aids in my life. One I had to leave when changing jobs and one I left due to sheer incompetence repeatedly. Medihelp has been a breath of fresh air! We have been with them for a year now and every dealing I have with them is professional.<br> -the call centre staff are competent and don't transfer me from person to person endlessly<br> -benefits that we are allowed are processed correctly when we use them<br> -my chronic condition benefits are allocated correctly every month<br> -the annual price increase was under 7%, and we gained benefits. My previous medical aid we lost benefits every year and had price increases of 10-14%<br> -we used to pay for 3 children (we have 3, and 1 on the way) but now their policy is to only charge for 2 children per family, meaning we are saving fees on 2 children every month<br> <br> It has been a wonderful year thanks to you Medihelp. Keep it up!! Thank you:)

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Replies (1)
Medihelp
Medihelp's reply20 Apr 2016, 09:29
Official
Hello Jes24,

Thank you for taking the time to post this compliment.

As we are confronted with new challenges every day, it is always a pleasure to get such encouraging feedback from our members.

Please be assured that Medihelp regards your peace of mind as a priority, which is why we always aim to compose the Scheme's benefit options and subscriptions in a way that will ensure the Scheme's continued viability, while offering members the best possible benefits for medical services.

We look forward to many more positive interaction with you.

Kind regards

Medihelp Customer Care