QH
Quinton Henry-Taylor

1 reviews | Active since Feb 2015

16 Oct 2022, 14:34

MediHelp Handed Over Account

Good day,

+- 7 years ago, we had medical insurance with the provider listed on the HelloPeter complaint. We were retrenched, and i sent in cancelation as per the notice i was advice to give Several months later i receive summons from provider. Bare in mind, membership was suspended, and no benefits were paid during this time. 7years later i am still paying off on this summons.

I think giving the proper notice i didn't even need to pay the outstanding, but at that time i just gave in, in order to avoid trouble.

Please assist.

Kind Regards

0
Replies (2)
Medihelp
Medihelp's reply17 Oct 2022, 08:53
Official
Dear Quinton H
 
 Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants.
 
 Kind regards
 
 Medihelp Customer Care 
Medihelp
Medihelp's reply17 Oct 2022, 09:30
Official
Dear Quinton H
 
 Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants.
 
 Kind regards
 
 Medihelp Customer Care