SR
Samantha R

1 reviews | Active since Feb 2021

28 Sept 2022, 11:20

Medihelp DRC dental.... worse and worse

Medihelp... been with you for decades, as have my parents. Frustratingly you're getting worse and worse not improving. Paying for less annually, not covering certain PMB, DRC dental are terrible... How you can decrease benefits and outsource to terrible companies and be OK about it is beyond me. Needles to say you audio don't communicate these changes in a way that clients get it and in time to leave... look at the other reviews.... Look at yourselves!!!

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Replies (1)
Medihelp
Medihelp's reply28 Sept 2022, 13:04
Official
Dear Samantha R

Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
The complaint will be responded to by one of our consultants.
 
Kind regards
 
Medihelp Customer Care