Medihelp don’t give a **** about their clients

I needed to get authorization for MRI scan and send them an email for that, they rep**** me with medical codes and what so ever they need which how must I know what all the codes is, I suggested and ask them to phone the hospital to get all the information they need and they just didn’t do anything about it, even stop replying on my mails, no follow up no nothing, and that’s the why they treating their clients, disappointed.

I also logged a claim for a dr visit and X-rays scan and it’s been more than 6 days and no reply from them. Being paying my account every month know for years and they just don’t give a **** about their client health, they will leave you to die and paying so much money for nothing and no response.