Medihelp doesn't really care about the members, if this is what they do.

When I joined Medihelp 10 years ago they were good. Now they are bad (no shocking). How they can dare say in a survey “Medihelp Medical Scheme received the highest rating from its members in terms of overall customer satisfaction in the 2018 independent South African Customer Satisfaction survey recently released by Consulta” I don’t know anybody who was consulted. And how many members were consulted? I was admitted to the Donald Gordon Hospital on the 27/08/2018 for tests. Which according to Medihelp certain tests were not authorised or requested. Lancet says Medihelp underpaid because my funds were used up. Lancet says they don’t speak to Medihelp and Medihelp says they don’t speak to Lancet. How unprofessional can you get? The test were numbered 4519 and 4524 for the total amount of R435.20 on the 27/08/2018. I was given a script to have dispensed when I left the hospital. I handed it to the pharmacist at the Donal Gordon Hospital, After a short while she said it had been approved. You are allowed R330.00 worth of medicines to take out We then left. Later I got a statement from Medihelp to say the one medicine was rejected. SOMETHING IS FISHY. If I knew it would be rejected, I would not have taken the medicine! Then my daughter went to a dentist who is a member of DRC and told the dentist that she only wants treatment allowed by DRC. She had two appointments and received a statement from the dentist indicating that she had to pay him R2000.00. What is going on? The dentist must be removed from the DRC is this is what he is doing.