AT
Alfred T
1 reviews | Active since Jan 2020
06 Jan 2020, 10:05
Medihelp doesn't help
It's a headache, 1st claim after paying the scheme for 7months and they haven't refunded my full doctor's bill (only paid out 35%) Call centre says it's my fault I should have enquired if the doctor charges medihelp prescribed fees but the doctor is on their provider list. What sort of organisation does that. My hard earned money gone and they still expect to debit my account every month.
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Medihelp's replyOfficial
06 Jan 2020, 11:20Dear Alfred
Thank you for bringing this complaint to Medihelp's attention.
In order for Medihelp to attend to your enquiry, your Medihelp membership number or identity number is required.
Upon receipt thereof, your enquiry will be attended to.
Kind regards
Medihelp Customer Care
Thank you for bringing this complaint to Medihelp's attention.
In order for Medihelp to attend to your enquiry, your Medihelp membership number or identity number is required.
Upon receipt thereof, your enquiry will be attended to.
Kind regards
Medihelp Customer Care
Medihelp's reply06 Jan 2020, 11:20
Official
Dear Alfred
Thank you for bringing this complaint to Medihelp's attention.
In order for Medihelp to attend to your enquiry, your Medihelp membership number or identity number is required.
Upon receipt thereof, your enquiry will be attended to.
Kind regards
Medihelp Customer Care
Thank you for bringing this complaint to Medihelp's attention.
In order for Medihelp to attend to your enquiry, your Medihelp membership number or identity number is required.
Upon receipt thereof, your enquiry will be attended to.
Kind regards
Medihelp Customer Care