MCDT
Matthys C Du Toit
1 reviews | Active since Mar 2017
02 May 2017, 11:58
Medihelp does not care
<p>After my previous complaint and emails to medihelp, I receive a notice of account being handed over this morning. We haven't even sort anything from previous complaint?? I have sent emails stating do not phone, I don't have access to a phone during the day, please management email me so that we can communicate. I 'am not going to pay for no service received when we have cancelled. We don't have the money to pay for nothing. If we were covered for Oct - Jan then yes, but we weren't even covered, so why pay for nothing. I will take this to the CPA if need be. </p>
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Medihelp's replyOfficial
02 May 2017, 14:08Dear stodut
Please be assured that Medihelp is committed to rendering an effective service to all its clients and we therefore appreciate it if problems are brought to our attention.
Your previous complaint has been referred to management and feedback will be provided as soon as possible.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply02 May 2017, 14:08
Official
Dear stodut
Please be assured that Medihelp is committed to rendering an effective service to all its clients and we therefore appreciate it if problems are brought to our attention.
Your previous complaint has been referred to management and feedback will be provided as soon as possible.
Kind regards
Medihelp Customer Care
Best regards,