PvdH
Phillip van den Heever
1 reviews | Active since Sept 2020
01 Apr 2022, 15:03
MEDIHELP
After speaking to the medical aid on what Drs and Hospitals to use for no co-payments, we firstly get incorrect information regarding an approved authorization. Secondly, they only pay 20% of the operation and after they can see that our savings is depleted as our son is on antibiotics 2 to 3 time a month. Shame on you.
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Medihelp's replyOfficial
04 Apr 2022, 08:20Dear Phillip V
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply04 Apr 2022, 08:20
Official
Dear Phillip V
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care