SM
Sandra M

1 reviews | Active since Mar 2021

09 Nov 2021, 08:51

Medihelp - Bad choice for your parents

After being with Medihelp medical scheme for a lifetime I have to move my Mom now to Discovery medical aid. She has to get a knee replacement but Medihelp does not pay for knee or hip replacements that was caused by wear and tear. I strongly advise people to move their parents to medical aids that cover for this, as my Mom has to live in pain now for another 3 months because of the waiting period with Discovery. I am disgusted.

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Replies (1)
Medihelp
Medihelp's reply09 Nov 2021, 09:21
Official
 Dear Sandra
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
 The complaint will be responded to by one of our consultants. 
 
 Kind regards 
 
 Medihelp Customer Care