SM
Sandra M
1 reviews | Active since Mar 2021
09 Nov 2021, 08:51
Medihelp - Bad choice for your parents
After being with Medihelp medical scheme for a lifetime I have to move my Mom now to Discovery medical aid. She has to get a knee replacement but Medihelp does not pay for knee or hip replacements that was caused by wear and tear. I strongly advise people to move their parents to medical aids that cover for this, as my Mom has to live in pain now for another 3 months because of the waiting period with Discovery. I am disgusted.
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Replies (1)Medihelp's replyOfficial
09 Nov 2021, 09:21 Dear Sandra
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply09 Nov 2021, 09:21
Official
Dear Sandra
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
