GR
Gina R
1 reviews | Active since Nov 2013
11 Mar 2025, 13:03
Medihelp
Following on my complaint on 5 March 2025, Medihelp has come back to me and indicated that the policy is still active and that they will continue to deduct premiums unless a cancellation is received in writing. However the person on the helpline did not mention anything about this, but made very sure that we understand that a further premium will be deducted. As far as I am concerned this is a ripoff in that they are now in possession of a furthe two month`s premium that was not authorised. Gina
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Replies (1)Medihelp's replyOfficial
11 Mar 2025, 13:20Dear Gina
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Medihelp's reply11 Mar 2025, 13:20
Official
Dear Gina
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
