BM
Betty M

1 reviews | Active since Jul 2016

05 Jun 2024, 11:03

MEDIHELP -A USELESS medical Aid that everyone should stop using

My son was on a Student Plan last year . Medihelp was notified that he will no longer use them anymore as he's not studying this year. The debit orders continued till about March 2024 .A letter was then sent beginning of April 2024 which Medihelp acknowledged the receipt of ,and was told that he needs to pay a one month subscription which went from R964.00 to R2820.00 . Today he got an sms stating that he needs to pay R5640.00 (which is R2820 X 2). This shows that it was not cancelled on time, because they want to make more money out of us . So where ON EARTH must he get that kind of money from ? He 's currently unemployed. This is ridiculous and pathetic. Stay away from MEDIHELP ,HORRIBLE medical Aid ever. WOULD NEVER ADVISE ANY OF MY FAMILY MEMBERS OR FRIENDS TO JOIN MEDIHELP

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Replies (1)
Medihelp
Medihelp's reply05 Jun 2024, 11:47
Official
Dear Betty M 
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
The complaint will be responded to by one of our consultants.
 
Kind regards
 
Medihelp Customer Care