SR
Shanaaz R
1 reviews | Active since Dec 2018
05 Nov 2025, 07:41
Medihelp
However, I want to commend Medihelp Scheme for having walked with me in my journey to the ill health I suffered earlier this year. I did not have to worry about payments and queries that arose whilst I was sick. They were very compassionate in their handling of my case. We are quick to give bad reviews but we should also temper with the good done. Thank you Medihelp.
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Replies (2)SR
Shanaaz R's updateReviewer Update
05 Nov 2025, 08:46I omitted in the above review the amazing assistance I received from Elmarie Stoddart. She was nothing short of amazing and professional in her handling of my enquiry. She is indeed a credit to Medihelp. I have nothing but praise for the Medihelp call centre staff as my experience every time is one of professionalism.
SR
Shanaaz R's update05 Nov 2025, 08:46
Reviewer Update
I omitted in the above review the amazing assistance I received from Elmarie Stoddart. She was nothing short of amazing and professional in her handling of my enquiry. She is indeed a credit to Medihelp. I have nothing but praise for the Medihelp call centre staff as my experience every time is one of professionalism.
Medihelp's replyOfficial
05 Nov 2025, 10:29Dear Shanaaz R
Thank you for taking the time to post this compliment as a token of your appreciation. It is always a pleasure to receive such positive feedback.
Our persistent endeavours to provide financial support and peace of mind when it matters most form the foundation of Medihelp’s success.
This compliment will also be sent to the Call Centre team as well as Elmarie's manager to provide her with the recognition she deserves.
Please be assured of Medihelp’s continued support in the future.
Kind regards
Medihelp Customer Care
Thank you for taking the time to post this compliment as a token of your appreciation. It is always a pleasure to receive such positive feedback.
Our persistent endeavours to provide financial support and peace of mind when it matters most form the foundation of Medihelp’s success.
This compliment will also be sent to the Call Centre team as well as Elmarie's manager to provide her with the recognition she deserves.
Please be assured of Medihelp’s continued support in the future.
Kind regards
Medihelp Customer Care
Medihelp's reply05 Nov 2025, 10:29
Official
Dear Shanaaz R
Thank you for taking the time to post this compliment as a token of your appreciation. It is always a pleasure to receive such positive feedback.
Our persistent endeavours to provide financial support and peace of mind when it matters most form the foundation of Medihelp’s success.
This compliment will also be sent to the Call Centre team as well as Elmarie's manager to provide her with the recognition she deserves.
Please be assured of Medihelp’s continued support in the future.
Kind regards
Medihelp Customer Care
Thank you for taking the time to post this compliment as a token of your appreciation. It is always a pleasure to receive such positive feedback.
Our persistent endeavours to provide financial support and peace of mind when it matters most form the foundation of Medihelp’s success.
This compliment will also be sent to the Call Centre team as well as Elmarie's manager to provide her with the recognition she deserves.
Please be assured of Medihelp’s continued support in the future.
Kind regards
Medihelp Customer Care