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Pels M
1 reviews | Active since Jul 2014
03 Jul 2018, 13:28
Medihelp
Medihelp appears to be disorganised to me , i joined medihelp lastmonyh in june, when we waiting for them to deduct the monthly contribution they send us an sms saying our account is in arrears we must go to the bank and deposit, i mean, why do they have our banking details if we are still going to go to the bank and deposit.Okay fine we then said let the cover stary in july i was told by the hippo broker that they will deduct in july,they have not deducted, we have nothing to prove that we are covered by them, we are just left with question marks.
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Medihelp's replyOfficial
03 Jul 2018, 14:23Dear phindo1
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,
Medihelp's reply03 Jul 2018, 14:23
Official
Dear phindo1
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Best regards,