WN
Wendy N

1 reviews | Active since Oct 2012

24 Oct 2017, 13:53

Medical aid no feedback provided

I have signed up for a medical aid with Medi help and sent the medical letter/certificate that they requested. To my surprise I have not received any feedback nor advise of any waiting period. I have received such bad customer service and this is the second time.

0
Replies (2)
Medihelp
Medihelp's reply24 Oct 2017, 14:25
Official

Dear ****jur

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care

WN
Wendy N's update24 Oct 2017, 14:51
Reviewer Update
I will be waiting