1 reviews | Active since Jul 2016
Medical Aid imposeing RISK
They impose a 3 month waiting period for a member who left her scheme of 10 years just yesterday... She have no cover for 3 months not even hypertension medication ....
The biggest issue is that to revoke cancellation on her previous membership is to late ....
This underwriting is purely a barrier to entry and should be amended....
I would accept 3 months on the general service but PMB cover should not be included what is the member has a stroke with in the 3 months because she was not purchasing her chronic medication to to financial reason the and it is Due the very financial reasons that the member had to swop schemes....
This really is matter of concern regulate all other services but allow pmb cover atleast...
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
The complaint will be responded to by one of our consultants.
Kind regards
Medihelp Customer Care
