SD
Sinenkosi D

1 reviews | Active since Oct 2018

06 May 2024, 13:55

**** medical aid

Worse medical aid ever!!! My daughter was hospitalized and I was asked to pay 40% of the hospitalization, okay I decided to change the hospital meanwhile my daughter was seriously ill and had to do an immediate operation, I went to another hospital they’ve asked me to go too which was 56mins drive. The co-payments I was paying in hospital were highly ridiculous!!! 1week after being discharged they refused to pay for the hospital bill, refused to pay for Dr’s room visit, I decided to reverse they debit order after sending numerous emails inquiring, today they sent a letter stating that my membership has been terminated and I need to pay a huge amount yet I am still liable for the hospital bill they refused to pay!!! MEDIHELP IS A **** PLEASE NEVER OPT FOR IT!!

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Replies (1)
Medihelp
Medihelp's reply06 May 2024, 14:52
Official
Dear Sinenkosi D 
Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
The complaint will be responded to by one of our consultants.
 
Kind regards
 
Medihelp Customer Care