Medi Help - Raised their monthly income 1 month after signing up for the medical aid service!!!

<p>Hi all,</p> <p> </p> <p>I dont know where to start really after checking in with Jenus Health they have provided me with quote which i accepted for Medi Help and signed on scheme with MH ********** with 4 members paying a monthly contribution.</p> <p> </p> <p>The Jenus Health consultant assured me that the premiums remain for 12 months hence i checked my affordability and signed up. First month went buy no problem i was happy, however the next debit was for way more than what i budgetted for and i then cancelled my policy on the 4th January 2017.</p> <p> </p> <p>I then wrote up to Medi Health dealt with Hannelie van niekerk around my account receive same policy jargen that i am contracted etc and need to pay the calender month notice which i felt is a w******* seeing that i was only a client for 1 month and never experienced Medi Help services.</p> <p> </p> <p>I then got SMS repaeated and final letter saying that they will take action if i do not pay the balance pwed whic his calender month etc. I then handed this case to my attorneys who only gotten back to me now stating i am bound by contract with the calender month however it can be waivered or reduced to 50% of amount if the case goes to decision makers of Medi Help buisness likely hood may happen as i am unique case.</p> <p> </p> <p>I then receive calls from their collection attorneys today added more money to the owed amount now making amount R5000 odd and listed me in ITC with default which reduced my credit scoring bringing it to poor around 540 points ???</p> <p> </p> <p>This is totally unaccepatable when i did not get the appropiate feedback from management at Medi Help and explanation other than writing on a letter head from them.</p> <p> </p> <p>I will not be paying a cent to you until you remove my default off the credit bureau and then negotiate with me properly as i am the consumer and derserve much better if you want me to pay your cancellation and eat my money for no service provided.</p> <p> </p> <p>Further to this i want to be called in the next 24 hours with a plan of action or i will be paying an attorneys in Cape Town to take my case and claim funds from you for dragging my name in the dirt on ITC and not even listening to reason just throwing your policy contract jargen at me.</p> <p> </p> <p>FYI - i did call in now to medi help, and advised by your consultant that Hanneline and Hanlie come in early at 06:30 and therefore not available left for the day, i start work at 6pm and still working so please do not feed me this when i want to speak with someone with seniority on that side.</p> <p> </p> <p>Seriously ladies & gentlemen i am disgusted with this whole transaction with Medi Help.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Mr Naicker</p>