1 reviews | Active since Nov 2012
Luvamor script and updating of new script on PMB auth not done
<p>On 16 Jan 2017 Dr Muzamhindo after my discharge on a post hospitalisation consultation (I hope that claim will be paid from correct benefits-post hospitalisation), He faxed bloods and script (17.01.2017am) for Luvamor 10mg daily/nocte for Hyperlipidaemia, to date there is NO corresponde with regards to PMB approval and I am only left with Friday and Saturday tablet. Secondly due to the newly diagnosed ICD 10 Code E78.5, the Dr then updated the Optipharm old script and faxed new script with bloods, to date NO communication in both cases. I have only one life aand it is the number 1 priority of everything and anything!</p>
Dear PHELADI.Z
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
Your well being, as a valued client of the Scheme, is important to all of us at Medihelp.
One of our consultants will respond to your complaint.
Kind regards
Medihelp Customer Care
Dear PHELADI.Z
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
Your well being, as a valued client of the Scheme, is important to all of us at Medihelp.
One of our consultants will respond to your complaint.
Kind regards
Medihelp Customer Care
Dear PHELADI.Z
Your application for the chronic PMB medicine was finalized and approved as indicated on the authorisation schedule sent to you.
Medihelp will contact you telephonically regarding the Optipharm prescription, once feedback from Optipharm has been received.
Kind regards
Medihelp Customer Care
Dear PHELADI.Z
Your application for the chronic PMB medicine was finalized and approved as indicated on the authorisation schedule sent to you.
Medihelp will contact you telephonically regarding the Optipharm prescription, once feedback from Optipharm has been received.
Kind regards
Medihelp Customer Care