WM
Wimpie M

1 reviews | Active since Dec 2010

26 Jan 2016, 14:33

Live Chat functionality on Website a waste of time

The only thing the agent was interested in was to obtain my name and number, instead of answering my very simple questions. If you are going to have a live chat please man it with people that are able to give you basic information, or say it outright that its a sales portal not to waste my time. If I wanted an agent to contact me I would have gone to that section of your website.

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Replies (1)
Medihelp
Medihelp's reply26 Jan 2016, 15:29
Official
Hello WP Maass,

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.

The complaint will be responded to by one of our consultants.

Kind regards

Medihelp Customer Care