VH
Vanessa H
1 reviews | Active since Nov 2012
13 Oct 2015, 10:55
Lack of feedback
Obviously Medihelp does not need any more business or members. I have been trying to join Medihelp since April this year (first time) and now again in beginning of September. I just dont get any feedback and till today I dont know what the delay is in processing my membership application submitted on 03 September 2015.<br> I wonder what type of service I will get as a member if this is the type of service I get just trying to actually get membership !!! Very disappointed.
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Medihelp's replyOfficial
13 Oct 2015, 11:52Hello Engel1409*,
Thank you for writing to us.
According to available information a letter was sent to you on 25 September 2015 to confirm that your application was incomplete and that your membership could not be finalized.
Please be assured that Medihelp is committed to rendering an effective service to all its clients and we therefore appreciate it if problems are brought to our attention, as this allows us to improve our service.
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Thank you for writing to us.
According to available information a letter was sent to you on 25 September 2015 to confirm that your application was incomplete and that your membership could not be finalized.
Please be assured that Medihelp is committed to rendering an effective service to all its clients and we therefore appreciate it if problems are brought to our attention, as this allows us to improve our service.
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Medihelp's reply13 Oct 2015, 11:52
Official
Hello Engel1409*,
Thank you for writing to us.
According to available information a letter was sent to you on 25 September 2015 to confirm that your application was incomplete and that your membership could not be finalized.
Please be assured that Medihelp is committed to rendering an effective service to all its clients and we therefore appreciate it if problems are brought to our attention, as this allows us to improve our service.
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care
Thank you for writing to us.
According to available information a letter was sent to you on 25 September 2015 to confirm that your application was incomplete and that your membership could not be finalized.
Please be assured that Medihelp is committed to rendering an effective service to all its clients and we therefore appreciate it if problems are brought to our attention, as this allows us to improve our service.
Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.
Kind regards
Medihelp Customer Care