Just a number

I contacted Medihelp to see what my options are re membership due to no longer being employed.

They treated me like just another number that they do not care loosing. I was not treated like a member, the options and consequences were not explained properly.

It seems that as soon as you contact the scheme to explain your situation and request guidance, also mentioning that you want to go back to the scheme, that they already accept you as no longer a member and treat you as just a number they no longer require.

I am utterly disgusted at the way members get treated when they mention they cannot pay, keeping in mind that now I have to pay for two months ( which was not explained at the time of query) after they know I cannot pay.