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FARHAAN B

1 reviews | Active since Jul 2016

02 Jul 2018, 21:11

*********** service provider information

so my grandmother is on the dimension prime 1 option which is a hospital plan however she has visited a private specialist at her expense and was referred for a contrast an pre and post brain Mri and Brain contrast MRI the radiologist at national radiology services turned her away because it was a hospital benefit. knowing that she is entitled to specialized radiology out of hospital with R1550 CO PAYMENT. she is 67 of age and is being sent from pillar to post because she has a hospital plan surprisingly.

i want medihelp to arange for her to have her radiology done at the N17 NETCARE HOSPITAL IN SPRINGS medihelp should inform service providers of there policies.

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Replies (1)
Medihelp
Medihelp's reply03 Jul 2018, 07:55
Official

Dear Mr Bhamjee

Thank you for your enquiry.

According to the information at our disposal, your grandmother, Mrs Fatima Bhamjee , is not a registered member of Medihelp.

You are therefore requested to submit your complaint to the relevant medical scheme for investigation.

Kind regards

Medihelp Customer Care