LC
Landi C
1 reviews | Active since Nov 2020
21 Nov 2020, 12:49
*********** and useless customer service
The most *********** medical aid I have ever had to deal with. I have been trying to get my husband's cover activated for weeks and nobody is getting back to me. They never respond to queries and follow ups. It is ALWAYS on the client to follow up to try resolve an issue. If you're looking for a medical aid, look elsewhere
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Medihelp's replyOfficial
23 Nov 2020, 07:37Dear Landi C
Thank you for taking the time to bring your complaint to our attention.
The contents of your complaint have been noted and referred to the relevant department for investigation.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention.
The contents of your complaint have been noted and referred to the relevant department for investigation.
Kind regards
Medihelp Customer Care
Medihelp's reply23 Nov 2020, 07:37
Official
Dear Landi C
Thank you for taking the time to bring your complaint to our attention.
The contents of your complaint have been noted and referred to the relevant department for investigation.
Kind regards
Medihelp Customer Care
Thank you for taking the time to bring your complaint to our attention.
The contents of your complaint have been noted and referred to the relevant department for investigation.
Kind regards
Medihelp Customer Care