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wernerhomann W

1 reviews | Active since Sept 2016

25 Nov 2024, 18:53

In order to understand my predicament, I must give a short background

In order to understand my predicament, I must give a short background. Following a series of strokes, I have been medically boarded. I used to have a Discovery Medical Aid Membership, and due to financial constraints, I had to cancel it. After I tested the market, for other options a Hippo advisor gave me a quote, for Medihelp. Somehow I was enlisted on both funds. I have reached out to the Ombudsman for guidance, which is fine (they still have to review), and I am still waiting for a response from both funds. At present I am paying monthly payments to both, which I *CANNOT* AFFORD ! I will not recommend either of them to *ANYONE* ELSE! For that matter the same applies to Hippo!

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Replies (1)
Medihelp
Medihelp's reply26 Nov 2024, 08:35
Official
Dear Werner

Thank you for taking time to bring your complaint to our attention. The contents have been noted and we are currently investigating the matter.
 
The complaint will be responded to by one of our consultants.
 
Kind regards
 
Medihelp Customer Care