1 reviews | Active since Sept 2016

02 Dec 2024, 16:29

In follow-up, to my recent Hellopeter

In follow-up, to my recent Hellopeter. com, post, on Medihelp. On Friday, I received an email from Esme van Aardt, acknowledging receipt of my complaint. I have been in touch with the Helpdesk, this morning to follow-up on any further progress & I spoke to Elme van Aardt. Elme, has in a very friendly, helpful & professional way, reassured me that the matter was being finalised & that it might even be resolved by the Year's End! Of course, like EVERY THING ELSE, THIS IS *NOT* GUARANTEED! I will however, NOT HOLD *ANY* GRUDGE'S, SHOULD THIS NOT BE POSSIBLE! Once MUST BE REASONABLE, CONSIDERING THE TIME OF YEAR! I would, like to express my GRATITUDE, to both of, these ladies! Hence this *VERY* POSITIVE EXPERIENCE, I HAVE HAD A CHANGE OF HEART TOWARDS MEDIHELP AS A FUND!

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Replies (1)
Medihelp
Medihelp's reply03 Dec 2024, 06:36
Official
Dear Werner
  
Thank you for taking the time to post this compliment as a token of your appreciation. It is always a pleasure to receive such positive feedback.
  
Our persistent endeavours to provide financial support and peace of mind when it matters most form the foundation of Medihelp’s success.
  
Kind regards
  
Medihelp Customer Care