ES
Eben S

1 reviews | Active since Sept 2013

01 Apr 2016, 22:01

******* DEDUCTION OF DEBIT ORDER!!

After I cancelled my medical aid in March and after Medihelp confirmed my cancellation in writing, they still went and deducted another full month's premium for April!!!! This is extremely ********* and amounts to *****. I have reversed this debit order and will most certainly report this matter to the Council for Medical Schemes!!! BE VERY CAREFUL OF UNAUTHORISED DEBIT ORDERS BY MEDIHELP

0
Replies (1)
Medihelp
Medihelp's reply04 Apr 2016, 09:16
Official
Hello ebensmit,

Thank you for writing to us.

Your complaint was referred to our membership department for investigation and a consultant will contact you in this regard.

Kind regards

Medihelp Customer Care